- Weight and L×W×H live on products
- Prefer product weight and dims in the store (Wix, Woo, eBay send catalog dims). Ship carton on Connections → Open is only a Shopify fallback — apps cannot read Shopify’s Package picker. Different boxes per product → put dims on each product, or confirm packing on that order. Never guess dims. Missing dims hold the order; they are not a setup checkbox.
- What “Held” means
- (1) Cancel window — weight and dims are ready; Forbinde waits ~15 minutes, then buys the label automatically. (2) Missing dims — add L×W×H on the product, confirm packing on the order, or (Shopify fallback) set ship carton on the connection. Held is not a failed install.
- No SKU mapping for labels
- Labels-only (the default) does not need warehouse catalog import or SKU mapping. Catalog / Inventory are only for optional WMS pick/pack.